Posts in Professionalism
Environmental Graphics Celebrate Innovation

In 2020 Phoebe Health, opened a new simulation and innovation center at Phoebe Putney Memorial Hospital in Albany, Georgia. Training in the Phoebe Health Simulation & Innovation Center will enhance patient safety and provide innovative opportunities for workforce development. In addition to team and individual training, new employee orientation takes place in the dynamic environment, introducing the mission, vision, and values of the health system.

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Listening: An investigation into two-way communication with donors

The broadly stated goal in listening to donors or other constituents is to learn how they think – how they think about the institution as a whole, how they think about a recent decision or change, how they think about a specific event or piece of communication.  Donor relations professionals are poised to take leadership in defining the methods, limitations, risks, and benefits inherent in creating two-way communication with donors.

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ADRP Las Vegas "Big Wins" From First Year Volunteer and Committee Chair

The 14th Annual ADRP International Conference in Las Vegas was a complete success for me and marked the anniversary of my first full year as an Association of Donor Relations Professionals (ADRP) member. A little more than a year ago, after joining Heurista, I took my first professional steps in to thedonor relations field by attending the annual ADRP conference in Pittsburgh. The theme my first year was ‘Forging the Future’. I met many engaging and vibrant ADRP members who were truly generous in supporting my developing role at Heurista and with ADRP.

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Stewardship Closeup: Naming Opportunities

Naming opportunities are a key component in fundraising for major gifts. Organizations associate donor names with campus-based spaces, programs, funds and faculty positions. The science of using naming opportunities to motivate giving — and using strategy and policy to manage possible risks — is evolving. Heurista has been studying advances in cross-departmental coordination, recognition policy, and design guidelines. We've gained valuable perspective by working with different types of institutions all across North America.

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Manage Up

 “Managing up in the purest sense of the concept means that you will act forever and always as the catalyst in your reporting relationship.” Instead of waiting on directives from a superior, you internalize both the work objective and the work process to the point that you predict what will be needed and have it ready without being asked for it.  You create systems for keeping those above and beside you aware of your work progress. 

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Things Every Donor Relations Professional Should Know

What are the basics every donor relations professional should know? Think it through from your own point of view. If you were hiring a new person who would take on half of your work, what skills would he or she need?  What talent and experience would you be looking for?  What knowledge would you need to share right away? 

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